Ceramic Mugs

Mailers: single$ 1.00; add 5 days production.

General Product Information

Submit camera-ready art with order.  Unless you specify exact sizing and placement of art or state "use maximum size", we will process at factory's sole discretion.  If touchup, typesetting, or other artwork is needed, it will be invoiced at maximum of $25 without notification.  Customer revisions to art will have a minimum charge of $20 and may delay ship date. *5 day production applies to one color (standard inks only) orders with camera-ready art once credit is approved and art/order questions have been answered.  Add 5 days for multicolor imprints or PMS color matching & additional 5 days for accents or mailers.  Fax proofs or pre-production samples will increase production time.

Quickship Service

Available for standard 1-color, 1 location imprints only.  Add 30% additional charge (minimum $25).  Maximum quantity is end quantity in the catalog.  Quickship orders cannot be changed or cancelled.   Proofs are not allowed on quick ship orders.  Order/Art must be received complete and ready for processing by 10am Central Time.  Quickship service begins the day following receipt of order/art and credit approval.  Production begins upon receipt of payment for cash customers.  Art must be camera-ready to-size and sent in Adobe-Illustrator format.  A PDF of art layout should be sent for verification.  UPS is preferred carrier.  Alternate carriers may delay shipping.  Specify on order.  No drop ships or special packaging allowed.  Any required order clarification or failure to comply with any of these terms will delay shipping and disqualify your order from Quickship service.

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Gold Or Platinum Accents & Imprints

For metallic gold, microwaveable gold or platinum imprint, first price unit as if all colors are standard.  Then add $.50 per side.  Microwaveable gold is standard for 1 color imprints unless otherwise specified.  Microwaveable gold not available for multicolor imprints.  If ink coverage is more than 4 square inches, add an additional $.20 per square inch.  For halo-add $.40; Band-add $.50; Crown-add $.90; 360° rings-add $.40 each.  No charge for iridescent inks (available for 1 color only). 360° rings, bands or crowns not available for CM400.

PMS Color Match

PMS color matches available, but not necessarily an exact match, for color matching there will be a fee of $30. Not all colors may be matched on all items.

Not available for puff ink.

Copy Change

There will be a $30 charge for each color that requires changing.  If more than three lines of straight-line copy require changing, new screen charges will apply.  If both item and copy are changed, new screen charges will apply.  Copy changes do not apply to sublimation.  Instead, standard setup charges are applicable.  Each copy must meet catalog minimums.

Handle Imprinting

vailable printed one color on all mugs except Titan Series, Heirloom & Mardi Gras.  Add $.30each.

Screen Charge:  $40 1 color only.

Imprint Area:  h2"x1/4" for standard C-handle.  Imprint area will be set up at max. depending on handle size.

Imprint colors available:  Black, White, Kelly Green 347,Dark Forest Green 3435, Red 186, Royal Blue 287, Navy 281, Dark Maroon 202.

Standard imprint is vertical, top to bottom as shown in picture.  Please specify by sketching layout if you want it printed differently.  List on purchase order as an additional charge and specify "HANDLE IMPRINT".  Please note that due to imprinting process, ink color on handle imprints may be slightly lighter in color than imprint on mug.  We recommend that you use a different color for handle imprint than the imprint on the mug face.  Add 5 days.

Mailers: single$ 1.00; two$ 1.50; four $2.00; six $2.75. Add 5 days production.

General Product Information

Submit camera-ready art with order.  Unless you specify exact sizing and placement of art or state "use maximum size", we will process at factory's sole discretion.  If touchup, typesetting, or other artwork is needed, it will be invoiced at maximum of $25 without notification.  Customer revisions to art will have a minimum charge of $20 and may delay ship date. *5 day production applies to one color (standard inks only) orders with camera-ready art once credit is approved and art/order questions have been answered.  Add 5 days for multicolor imprints or PMS color matching & additional 5 days for accents or mailers.  Fax proofs or pre-production samples will increase production time.

Quickship Service

Available for standard 1-color, 1 location imprints only.  Add 30% additional charge (minimum $25).  Maximum quantity is end quantity in the catalog.  Quickship orders cannot be changed or cancelled.   Proofs are not allowed on quick ship orders. Order/Art must be received complete and ready for processing by 10am Central Time.  Quickship service begins the day following receipt of order/art and credit approval.  Production begins upon receipt of payment for cash customers.  Art must be camera-ready to-size and sent in Adobe-Illustrator format.  A PDF of art layout should be sent for verification.  UPS is preferred carrier.  Alternate carriers may delay shipping.  Specify on order.  No drop ships or special packaging allowed.  Any required order clarification or failure to comply with any of these terms will delay shipping and disqualify your order from Quickship service.

Gold Or Platinum Accents & Imprints

For metallic gold, microwaveable gold or platinum imprint, first price unit as if all colors are standard.  Then add $.50 per side.  Microwaveable gold is standard for 1 color imprints unless otherwise specified.  Microwaveable gold not available for multicolor imprints.  If ink coverage is more than 4 square inches, add an additional $.20 per square inch.  For halo-add $.40; Band-add $.50; Crown-add $.90; 360° rings-add $.40 each.  No charge for iridescent inks (available for 1 color only). 360° rings, bands or crowns not available for CM400.

PMS Color Match

PMS color matches available, but not necessarily an exact match, for color matching there will be a fee of $30.  Not all colors may be matched on all items.

Not available for puff ink.

Copy Change

There will be a $30 charge for each color that requires changing.  If more than three lines of straight-line copy require changing, new screen charges will apply.  If both item and copy are changed, new screen charges will apply.  Copy changes do not apply to sublimation.  Instead, standard setup charges are applicable.  Each copy must meet catalog minimums.

Handle Imprinting

Available printed one color on all mugs except Titan Series, Heirloom & Mardi Gras.  Add $.30 each.

Screen Charge:  $40 1 color only.

Imprint Area:  h2"x1/4" for standard C-handle.  Imprint area will be set up at max. depending on handle size.

Imprint colors available:  Black, White, Kelly Green 347,Dark Forest Green 3435, Red 186, Royal Blue 287, Navy 281, Dark Maroon 202.

Standard imprint is vertical, top to bottom as shown in picture.  Please specify by sketching layout if you want it printed differently.  List on purchase order as an additional charge and specify "HANDLE IMPRINT".  Please note that due to imprinting process, ink color on handle imprints may be slightly lighter in color than imprint on mug.  We recommend that you use a different color for handle imprint than the imprint on the mug face.  Add 5 days.